bdbig Privacy Policy — Your Data Security Is Our Priority

When you register an account on bdbig, we collect your name, date of birth, email address, mobile number, and payment-related information. This data is used to verify your identity and keep your account secure. In compliance with applicable laws in Bangladesh, we collect only the minimum necessary information. We do not collect any additional data without your consent. Technical information relating to your device, IP address, and browsing activity may also be collected automatically while you use the platform. This technical data is used to improve service quality and prevent fraud. We remain fully transparent about the purpose of every piece of data we collect.

Collected information is primarily used for account management, transaction processing, and customer support. bdbig may use your data to send personalized offers and relevant promotions, though you can opt out at any time. Our system automatically analyzes data to detect suspicious activity and ensure account security. Data may be provided to authorities as required to meet legal obligations. We never sell or rent your data to third parties for commercial purposes. Every data processing activity is conducted in accordance with strict internal security policies. Your data is never used for any new purpose without your consent.

All your personal and financial data is kept secure using SSL encryption technology. Our servers undergo regular security testing, and only authorized personnel can access sensitive information. Passwords and payment data are always stored in hashed and encrypted form and are never kept in plaintext format. In the event of a data breach, we will notify affected users as quickly as possible and take the necessary preventive measures. Our security team monitors systems around the clock and is able to immediately identify any unusual activity. Firewall and anti-fraud technologies work together to ensure maximum protection for your account.

Bdbig shares data with third parties only in limited and necessary circumstances, such as with payment processing service providers or legal authorities. These third-party partners are also required to maintain privacy and security standards equivalent to our own. Payment gateway providers may only use your financial information to complete transactions and for no other purpose. We do not share personally identifiable information with any advertising networks or data brokers. In the event of a company merger or acquisition, your data may be transferred to the new owner, but protections under this policy will continue to apply. We always endeavor to inform you in advance about any data sharing with third parties.

As a user in Bangladesh, you have the right to view, correct, and delete your personal data. You can contact our support team at any time to request a copy of your data or to ask for your account to be permanently deleted. To opt out of marketing communications, use the unsubscribe link at the bottom of any email or contact support directly. Cookie and tracking preferences can be managed through your browser settings, though some essential cookies are necessary for the platform to function normally. We are committed to responding to your privacy requests within 30 business days. Upon receiving a data correction request, we will implement the changes promptly after proper verification.

Bdbig may update this privacy policy from time to time, particularly when new services are launched or legal changes occur. We will notify you of any significant changes via email or a notice on the platform. The updated policy will take effect from the date of publication, and the previous version will be preserved in an archive. Continued use of the platform will be considered your acceptance of the updated policy. We recommend that you visit this page regularly to stay up to date with the latest information. A history of policy changes will be included at the bottom of this page so you can compare with previous versions.